Partner with SHIN
Increase hotel revenue. Reduce owner workload.
SHIN manages your hotel's online operations end-to-end — OTA channels, 24-hour guest support, PMS management, and expert hotel consulting. You own the hotel. We grow the revenue.
The challenge
Your hotel has rooms. But growing online revenue takes more than that.
OTA ranking, guest response speed, pricing strategy, and daily operations all affect how much your hotel earns. Most hotel owners can't manage all of it alone.
Low OTA ranking
Without active management, your listing falls behind competitors who optimize their OTA content and pricing every day.
Slow guest response, lost bookings
Guests who don't get a reply quickly book elsewhere. Every hour without a response is a booking at risk.
No pricing strategy
Flat pricing misses peak demand and leaves revenue on the table when rooms could be sold at higher rates.
PMS is complex to manage
Hotel management systems are powerful — but they need a dedicated team to operate correctly and keep data accurate.
No admin team for online channels
Managing OTA messages, reviews, and updates across multiple platforms is a full-time job most owners can't staff.
No monthly performance reports
Without clear data, it's hard to know what's working, what isn't, and where to focus next.
What we specialize in
4 core areas to grow your hotel online.
SHIN covers every part of your hotel's online revenue operation — from booking channels to guest support to management systems and consulting.
OTA channel management
Active daily management of listings on Agoda, Booking.com, Expedia, and Trip.com — pricing, content, and ranking optimized every day.
24-hour online guest support
Our team responds to guests through OTA messages, LINE, Facebook, and phone — 24 hours a day, 7 days a week, so no inquiry goes unanswered.
PMS management and support
We manage your Property Management System — daily operation, setup, and 24-hour support — so your team doesn't carry that burden.
Professional hotel consulting
Experienced hotel consultants diagnose problems, plan improvements, and guide your property toward better performance.
Monthly reports and strategy
Every month you receive a clear performance report with revenue data, OTA ranking, and strategic recommendations to act on.
Revenue growth focus
Everything SHIN does is measured against one goal: growing your hotel's net revenue from online channels.
Transparent pricing
Simple, performance-linked fee.
SHIN charges a straightforward service fee based on the revenue we help generate — no hidden charges, no complicated structures.
15%
Service fee
Calculated from net OTA revenue — after OTA commissions are deducted from booking revenue. SHIN earns when your hotel earns.
What's not included in the fee
Walk-in guests and direct bookings from your existing hotel customers are not included in the fee calculation. You keep 100% of that revenue.
What's included
OTA channel management, 24-hour guest support, PMS management and support, hotel consulting, and monthly performance reports — all covered by the single service fee.
Technology
PMS and digital tools that support your operations.
SHIN uses modern hotel management technology to keep your operations organized, your guest data accurate, and your team responsive around the clock.
01
Property Management System (PMS)
SHIN manages your PMS — from daily operations to reporting — with 24-hour support when issues need resolving.
02
OTA channel manager
Room availability and pricing synced in real time across all OTA channels — no double-bookings, no rate mismatches.
03
Guest communication hub
All incoming messages from OTA platforms, LINE, and Facebook handled in one centralized flow — no inquiry missed.
04
Monthly performance reporting
Clear monthly data on revenue, occupancy, OTA ranking, and channel performance — ready to act on.
What we do
Your complete online hotel operations team.
SHIN acts as your dedicated online operations team — managing booking channels, responding to guests, and advising on strategy so you can focus on running your property.
OTA listing management and pricing
Daily updates to rates, availability, and content on Agoda, Booking.com, Expedia, and Trip.com — optimized for ranking and revenue.
24-hour admin team for guest response
Our admin team handles all incoming guest messages from OTA platforms, LINE, Facebook, and phone — around the clock, every day.
Hotel management consulting
Experienced hotel consultants advise on operations, guest experience, and revenue strategy — and are available when problems need solving.
PMS operation and support
We operate the Property Management System on your behalf — including setup, daily management, and 24-hour technical support.
Why SHIN
A team that delivers measurable results.
OTA expertise
Active daily management of all major OTA channels — Agoda, Booking.com, Expedia, and Trip.com.
24/7 guest coverage
Guest inquiries answered around the clock so you never miss a booking or leave a review unaddressed.
Transparent fees
One clear fee — 15% of net OTA revenue. No hidden charges. No fee on walk-in or direct bookings from your existing guests.
Proven results
Hotels managed by SHIN have achieved measurable revenue growth in Phuket, Bangkok, and Vientiane.
Track record
Results from SHIN-managed properties.
Evidence from hotels operating under SHIN's online revenue management — Phuket, Bangkok, and Vientiane.
Phuket
+2M THB
Additional revenue vs. same period
After SHIN took over online channel management, the Phuket property generated over 2 million THB more revenue compared to the same period before SHIN management.
Bangkok
1M THB
Revenue in the first 3 months
SHIN helped set up the hotel's online presence before opening. The property reached 1 million THB in online revenue within the first 3 months of operation.
Vientiane
+166.67%
Online revenue growth
Online revenue grew 166.67% under SHIN management — adding over 120,000 USD in accumulated online revenue in 3 months, with OTA ranking reaching TOP level in Vientiane.
Get in touch
Tell us about your property.
Send us the basics and we'll get back with a thoughtful next step. Or email us directly — we read every inquiry.
- Phone
- +669 89144285
- Office
- Bangkok, Thailand